 |
|
|
Amsys's Terms and Conditions
|
1. Definitions
These are the terms and conditions governing the provision of training services by Amsys plc or its sub-contractors with the exclusion of any other oral or written statement or agreement whatever its legal character
• 'Client or Customer' means a company or individual that completes a
course booking form or enters into a contractual arrangement.
• 'Delegate’ means the party or parties named as attendees on the course booking form.
• 'Invoice' means an invoice for the charges delivered by Amsys plc to the customer
2. General
These Terms and Conditions shall apply to all training carried out in the
provision of services by Amsys plc to the Customer in accordance with
any order confirmation authorised by the Customer. No additions to, or
modifications of, these Terms and Conditions shall have effect unless
expressly agreed in writing by both parties and expressed to be amendments
to these Terms and Conditions. Amsys plc employees or agents are not
authorised to make any representations whatsoever concerning the provision
of services unless confirmed by Amsys plc in writing. The Customer
acknowledges that it does not rely on, and waives any breach of, any such
representations that are not so confirmed.
3. Acceptance of order
i. Bookings can be accepted at any time up to the course start date,
subject to availability.
ii. An official confirmation must be received from the Customer in order
to reserve a place. Prior to your confirmation, your place is only held
provisionally.
iii. Confirmed bookings can be made by letter, fax or email (provisional
bookings can be made by telephone, email or via our on-line service).
Bookings will only be confirmed on receipt of written authorisation plus deposit.
4. Substitutions, Rescheduling and Cancellations
i. Delegate substitutions may be made prior to the start of the course
without penalty, providing Amsys plc is informed in writing. It is the Customer's responsibility, having referred to relevant Amsys plc course information,
to ensure the course is suitable for the student's requirements.
ii. Bookings rescheduled by the customer within zero to seven days
of the commencement date of the course will incur a 10% transfer fee.
iii. Bookings transferred by the customer more than seven days before the
commencement date of the course will incur no transfer fee, however the
transfer must take place within 3 months of the commencement date of the
original class.
iv. In the event that a customer cancels a booking for which a transfer
has taken place, this will incur a minimum 50% cancellation fee (see below).
v. In all circumstances Amsys plc require written notification of
any transfers.
vi. Cancellations by customers made more than thirty days before
course commencement will not incur cancellation charges.
vii. Cancellations within zero to seven days of course commencement
will incur a 100% cancellation fee, between eight and thirty days will incur a
50% cancellation fee.
viii. In all circumstances Amsys plc require written notification of
any cancellations.
ix. Amsys plc undertakes to provide the training course on the date
specified except when external circumstances prevent this. In these
circumstances Amsys plc will endeavour to re-run the course on a
mutually agreeable basis.
x. Amsys plc reserves the right to cancel a course, though we make every effort to ensure this does not occur. In the event of a course being cancelled by Amsys plc, alternative dates will be proposed or a full refund of monies paid will be made to the customer.
xi. Amsys plc takes no responsibility for loss of profit and/or for
any incidental, consequential special or indirect losses as a consequence of exceptional cancellations.
5. Sub-contracting
Amsys plc reserves the right to assign or sub contract its training courses to other appointed and approved personnel
6. Pricing and Payment terms
i. All course fees are fixed and published by Amsys plc, however
Amsys plc reserves the right to review and change prices.
ii. The course fee includes tuition, training materials, manuals and computer time as appropriate to the course.
iii. Payment of the course fee, together with the VAT, should be received by Amsys plc 30 days prior to the course start date or on booking, whichever is the later.
iv. No training services will be provided unless payment conditions have been satisfied.
v. All prices quoted are exclusive of VAT, which will be charged at the
prevailing rate as notified by Customs and Excise.
vi. Payment can be made by Bank transfer, guaranteed cheque or credit card (Master card or VISA). Credit card payments incur a 2% surcharge on the gross amount.
vii. The client agrees to pay for any loss or extra cost incurred by Amsys plc through the client’s instructions or through failure in taking delivery on the part of the client, its servants or employees.
7. Course content
Our course listing is provided for information purposes only and does
not constitute an offer for a particular course or programme. Amsys plc
constantly strives to improve the content of its courses and therefore
reserves the right to modify the specification of a course without notice to the Customer.
A course title, duration, cost, content and location are
liable to change at any time.
8. Delegate Suitability
i. It is the Customer’s responsibility to ensure that the course is
suitable for their requirements. All delegates should have read and
understood the course outline and met the necessary prerequisites.
ii. Amsys plc reserves the right to ask a delegate to leave the
training event if the delegates does not meet the course prerequisites.
iii. Amsys plc urges clients to support this policy, which is designed
to protect the Customer’s investment.
iv. All delegates will be required to abide by any site rules and regulations operating at the course location. |
|
|
